These Terms and Conditions apply to all services provided by Achievel B.V., trading under the name Your Next VA.

Article 1 – Definitions

For the purposes of these Terms and Conditions:

Service Provider: Achievel B.V., established in the Netherlands, trading under the name Your Next VA.

Client: Any natural or legal person who makes use of the services of the Service Provider.

Services: The remote provision of virtual assistants (“VAs”) to carry out tasks for the Client.

Agreement: The agreement between the Client and the Service Provider regarding the provision of Services.

Article 2 – Applicability

2.1 These Terms and Conditions apply to every offer, quotation, and Agreement between the Service Provider and the Client.

2.2 Deviations from these Terms and Conditions are only valid if expressly confirmed in writing by the Service Provider.

Article 3 – Services

3.1 The Service Provider supplies Virtual Assistants to the Client based on a pre-agreed number of hours per week.

3.2 All work is performed remotely.

3.3 The Virtual Assistant is employed by the Service Provider and will not be employed by the Client.

3.4 Services commence once a VA has been assigned to the Client. No trial period applies.

Article 4 – Invoicing and Payment

4.1 Invoicing takes place every two weeks, in advance, based on the agreed number of hours for the upcoming two-week period.

4.2 Any discrepancies between the invoiced hours and the actual hours worked will be settled in the next invoice.

4.3 The invoice will be sent during the week prior to the period to which the invoice relates. The payment term is fourteen (14) days from the invoice date.

4.4 If payment is not received on time, the Service Provider is entitled to suspend the Services, with such suspension potentially taking effect in the week following the expiry of the payment term.

4.5 In case of late payment, the Client is in default by operation of law and statutory commercial interest will be due, plus extrajudicial collection costs.

Article 5 – Duration and Termination

5.1 The Agreement is entered into for an indefinite period unless otherwise agreed in writing.

5.2 Termination must be in writing, with a notice period of two (2) weeks.

5.3 Early termination is possible without additional costs, subject to the stated notice period.

Article 6 – Liability and Mediation

6.1 The Service Provider is not liable for any direct or indirect damages arising from or related to the execution of the Services.

6.2 The Service Provider guarantees that the assigned VAs possess basic knowledge of commonly used software, including Google Workspace and Microsoft Teams.

6.3 The Client is responsible for the management, supervision, and communication with the assigned VA.

6.4 The Service Provider will at all times retain the role of intermediary in the cooperation between the Client and the assigned VA. The Client is not permitted to make direct arrangements or payments with the VA outside the Service Provider, both during the term of the Agreement and for six (6) months after its termination. Likewise, the VA is not permitted to maintain direct contact with the Client outside the agreed Services.

Article 7 – Intellectual Property

7.1 All intellectual property rights to work performed by the VA for the Client shall belong to the Client.

7.2 Neither the Service Provider nor the VA will make any claim to these rights.

Article 8 – Privacy and Data Processing

8.1 The Service Provider processes personal data of both VAs and Clients solely for the purpose of executing the Agreement.

8.2 Processing is carried out in accordance with the General Data Protection Regulation (GDPR).

8.3 Personal data will not be provided to third parties without prior consent, unless required by law.

Article 9 – Exclusivity

9.1 The Client is not permitted to enter into an employment relationship or any other direct agreement with a VA provided by the Service Provider without the Service Provider’s knowledge, both during the term of the Agreement and for six (6) months after its termination.

9.2 Likewise, the VA is not permitted to maintain direct contact with the Client outside the agreed Services.

Article 10 – Governing Law and Disputes

10.1 These Terms and Conditions and all Agreements between the Service Provider and the Client are governed exclusively by Dutch law.

10.2 Any disputes arising from or in connection with the Agreement shall be submitted to the competent court in Amsterdam, unless mandatory law dictates otherwise.